Aurora/ABB E031 error
Is you Aurora Power One/ABB inverter displaying and E031 error? This points to a failed relay and may require a replacement inverter.
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AURORA/ABB E031 Error
If your Aurora Power One/ABB solar inverter is displaying an Int. Error E031 message, this indicates that the inverter has a relay failure and that it is unable to read incoming voltage. This is a terminal fault and means the inverter will need to be replaced. The E031 error is a common fault with Aurora/ABB inverters. This issue has been identified and any inverters manufactured from mid-2015 will not suffer from this fault.
What Should You Do If Your Inverter Develops This Fault? In the first instance, you should establish if your inverter is covered under warranty. ABB/Aurora inverters are typically supplied with a 5 year warranty. If your system was commissioned within the last 5 years you should contact your original installer or ABB directly. Beyond 5 years it is still worth checking with ABB and some inverters would have been supplied with a 10 year warranty at the point of installation. If your inverter is out of warranty it will need to be replaced. Complete the form below to receive an instant quote from Eco7. We endeavour to provide the best pricing possible for our inverter replacement services in order to minimise the costs to consumers.
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Solar inverter replacement: Is your solar inverter faulty? By completing this form you will receive an instant FULLY INSTALLED quotation. All prices include VAT. This quote is for guidance purposes only and additional details may be required before Eco7 issue a detailed proposal. If you would like to proceed or require any further information, please complete the form at the end of the quotation wizard and we will get in touch.
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The first thing to check (if possible) is if there are any errors displayed on the inverter screen. These error codes can often determine the nature of the fault. If there are no errors, or if the error is suggestive of an AC fault, please check to see if the solar PV MCB (fuse) has tripped. This will be located either in your main consumer unit, or in a separate sub-board installed when the system was first commissioned. These are basic checks. Beyond that, we would suggest that you get in touch. We can often determine if the inverter is at fault by asking a few basic questions and gathering information over the phone. We may also talk you through a system reset. Where it is not possible to establish the exact nature of the fault/issue, we can arrange an on-site system check (see question below).
We do not typically carry out site surveys for inverter replacements. The information we require can be gathered remotely and it is usually possible to determine if the inverter is faulty by asking a few basic questions. This enables us to minimise costs and speed up lead times. Where we cannot be sure, we can arrange for an engineer to carry out a quick on-site check. Please call for more information.
We recommend SolaX inverters, all of which are supplied with a 10 year warranty as standard. This is a manufacturer’s warranty; therefore if your inverter were to develop a fault within this 10 year period, you would be sent a replacement by SolaX Power. Eco7, as your service partner, would be your first point of contact in this instance and we would handle the warranty claim on your behalf. We would then install the replacement free of charge (for the first 3 years) under your service agreement. Beyond 3 years, you would still receive the replacement inverter under warranty; but you may need to pay a call out fee for installation to ourselves or to a local qualified electrician.
Typically, we work to a maximum one week lead time for installation. This may vary during busy periods. Where possible, we will try to install within 3-4 working days.
The installation will usually take no longer than one hour to complete, but this may vary depending on ease of access and other factors. We suggest you allow up to two hours for the installation.
No, we can install any inverter brand (subject to suitability) on request. We recommend SolaX owing to the long warranty, excellent aftersales support and competitive pricing. All quotations provided will be based on SolaX products initially, but a bespoke quotation can be provided for alternate brands if required.
We do not require deposit payments and the full amount is payable on the day once the installation is complete.
Payment options include credit/debit card, bank transfer, cheque and Paypal.