Faulty Solis Inverter?
Has your Solis inverter developed a fault?
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Faulty Solis Inverter
What Should You Do If Your Inverter Develops A Fault? In the first instance, you should establish if your inverter is covered under warranty. Solis inverters are typically supplied with a 5 year warranty. If your system was commissioned within the last 5 years you should contact your original installer or Solis directly. Beyond 5 years it is still worth checking with Solis and some inverters would have been supplied with a 10 year warranty at the point of installation. If your inverter is out of warranty it will need to be replaced. Complete the form below to receive an instant quote from Eco7. We endeavour to provide the best pricing possible for our inverter replacement services in order to minimise the costs to consumers.
No Fuss Inverter Replacement
We are different
Eco7 are not your typical solar PV and energy storage company. We do not employ sales agents, we do not cold call customers and do not have doorstep canvassers. Instead, we use the power of the internet to advertise our services, and all the enquiries we generate are passive. That is to say, people only find us when they are looking for something and not because we have canvassed them with direct marketing. By keeping our operation trim, and by not employing sales agents, we can keep control of both pricing and protect our reputation by ensuring we offer the very best levels of service and after-sales care. It is why we have a 100% positive feedback rating, and why we are ranked #1 on TrustPilot in the Solar PV category.
7 reasons to choose Eco7
Leading Brands
Fixed Pricing
10 Year Warranty
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Maintenance Option
Inverter Replacement Instant Quote
Solar inverter replacement: Is your solar inverter faulty? By completing this form you will receive an instant FULLY INSTALLED quotation. All prices include VAT. This quote is for guidance purposes only and additional details may be required before Eco7 issue a detailed proposal. If you would like to proceed or require any further information, please complete the form at the end of the quotation wizard and we will get in touch.
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System Size - Single MPPT
What is the size of your PV array in kWp (e.g. 4kW)? Please select the closest value to your actual system capacity.
Orientation
Is your installation installed on one orientation (i.e. all on one roof in one string, or is the system split)?
System installed on one orientation
Installed on more than one roof in two strings, or on one roof split into two strings.
System Size - Dual MPPT
What is the size of your PV array in kWp (e.g. 4kW)? Please select the closest value to your actual system capacity.
WiFi Monitoring
Do you require a WiFi adapter to allow for remote system monitoring via app or web portal?
Your Panels (Optional)
Please provide information about your PV panels. You can skip this step if not known.
Please specify (if known) the number of panels you have installed.
Please specify (if known) the make and model of your panels.
Your Panels (Optional)
Please provide information about your PV panels. You can skip this step if not known.
Please specify (if known) the number of panels you have installed.
Please specify (if known) the make and model of your panels.
Location
Please enter your full post code. Eco7 provide installation services across England and Wales, however certain locations may incur a surcharge owing to the distance from our head office.
Location
Please enter your full post code. Eco7 provide installation services across England and Wales, however certain locations may incur a surcharge owing to the distance from our base in the Midlands.
Final cost (including VAT)
The final estimated fully installed price (including VAT) is:
Optional - we always reply to enquiries by email and will not call under any circumstances unless you specifically request a callback.
Summary (for guidance only). All prices include VAT and show as additions to the base price.
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The first thing to check (if possible) is if there are any errors displayed on the inverter screen. These error codes can often determine the nature of the fault. If there are no errors, or if the error is suggestive of an AC fault, please check to see if the solar PV MCB (fuse) has tripped. This will be located either in your main consumer unit, or in a separate sub-board installed when the system was first commissioned. These are basic checks. Beyond that, we would suggest that you get in touch. We can often determine if the inverter is at fault by asking a few basic questions and gathering information over the phone. We may also talk you through a system reset. Where it is not possible to establish the exact nature of the fault/issue, we can arrange an on-site system check (see question below).
We do not typically carry out site surveys for inverter replacements. The information we require can be gathered remotely and it is usually possible to determine if the inverter is faulty by asking a few basic questions. This enables us to minimise costs and speed up lead times. Where we cannot be sure, we can arrange for an engineer to carry out a quick on-site check. Please call for more information.
We recommend SolaX inverters, all of which are supplied with a 10 year warranty as standard. This is a manufacturer’s warranty; therefore if your inverter were to develop a fault within this 10 year period, you would be sent a replacement by SolaX Power. Eco7, as your service partner, would be your first point of contact in this instance and we would handle the warranty claim on your behalf. We would then install the replacement free of charge (for the first 3 years) under your service agreement. Beyond 3 years, you would still receive the replacement inverter under warranty; but you may need to pay a call out fee for installation to ourselves or to a local qualified electrician.
Typically, we work to a maximum one week lead time for installation. This may vary during busy periods. Where possible, we will try to install within 3-4 working days.
The installation will usually take no longer than one hour to complete, but this may vary depending on ease of access and other factors. We suggest you allow up to two hours for the installation.
No, we can install any inverter brand (subject to suitability) on request. We recommend SolaX owing to the long warranty, excellent aftersales support and competitive pricing. All quotations provided will be based on SolaX products initially, but a bespoke quotation can be provided for alternate brands if required.
We do not require deposit payments and the full amount is payable on the day once the installation is complete.
Payment options include credit/debit card, bank transfer, cheque and Paypal.